At Hiyaar, we value your satisfaction. Please read our Return & Refund Policy carefully before placing your order.

1. Faulty Items

If a product you receive has any manufacturing fault, it can be returned within 2 weeks of delivery.

Faulty items will be inspected upon return, and a replacement or refund will be issued as appropriate.


2. Damaged Products

If your product is damaged during delivery, the issue will be handled by the delivery company.

Customers should report damaged items immediately via WhatsApp, email, or Instagram.


3. Used Products

Products that have been used cannot be refunded unless they have a manufacturing fault.


4. Exchanges

Exchanges are not allowed.

Customers may request a refund for faulty products as outlined above.


5. Reporting Returns

To report a return, contact us via:

Email: hiyaar.pk@gmail.com

WhatsApp / Phone: +923700378799

Instagram: @hiyaar.pk