1. Information We Collect

Personal Information: Name, phone number, email, and shipping address collected only for order processing and delivery.

Usage: We may use your name and phone number to contact you via WhatsApp for order updates.


2. How We Use Your Information

To process and fulfill orders.

To communicate with customers about orders, delivery, or inquiries.

To send promotional messages via WhatsApp, Instagram, or email if you opt in.


3. Third-Party Services

We use Shopify to manage our online store and process orders. Shopify may store your information according to their Privacy Policy (Shopify Privacy Policy).

We are not responsible for how third parties handle your data.


4. Data Sharing

Your personal data is not sold or shared with unrelated third parties.

Data is shared only with Shopify or delivery partners as necessary to fulfill orders.


5. Security

We implement reasonable measures to protect your personal information.

Despite precautions, no method of transmission or storage is 100% secure, and Hiyaar cannot guarantee absolute security.


6. Cookies and Tracking

We do not actively track visitors beyond Shopify’s necessary order processing tools.

Any tracking or data handling by Shopify is subject to their policies.


7. Data Retention

We retain your personal data only as long as needed to fulfill orders, comply with legal obligations, or as permitted by law.


8. Your Rights

You can contact us via email, WhatsApp, or Instagram to access, correct, or request deletion of your personal information.


9. Changes to Privacy Policy

Hiyaar may update this Privacy Policy at any time.

Updates will be posted on hiyaar.com, and the revised date will be reflected in the “Effective Date” section.


10. Contact Us

Email: hiyaar.pk@gmail.com

Phone / WhatsApp: +923700378799

Instagram: @hiyaar.pk